Support

Last updated: 1 October 2026

A question, a bug, an idea? Write to flavien.build@gmail.com. Gatekeep is built by one person, so every message is read.

Blocking is not working

Open Profile → Blocking Issues. That page checks the real state of the Screen Time permission, offers to repair it when iOS no longer honours it, and lets you reset blocking, which re-runs the app selection and resynchronises what should and should not be blocked. No API can prove the shield actually appears: the last check is you, opening a blocked app.

Manage or cancel your subscription

Your subscription is managed from your Apple account: Settings → [your name] → Subscriptions, or at apps.apple.com/account/subscriptions. For a refund, reportaproblem.apple.com.

Getting your subscription back on another iPhone

There is no Gatekeep account: the subscription lives on your Apple account. Use Restore purchases in the app.

Deleting your data

There is no account to delete. Your settings, your streak, your favourites and your notes are on the device: deleting the app erases them, and we hold no copy. To have your email removed from the waitlist, write to flavien.build@gmail.com.